June 29, 2016
June 29, 2016
The crew that did the packing and moving was fantastic. Professional & efficient. I will use Hansen Bro's again!
June 28, 2016
June 28, 2016
June 28, 2016
Generally the movers were very good at getting our stuff into the house with care and little damage with a few exceptions. They couldn't figure out how to get the master bed together and after two separate attempts on two different days, a specialist was called in and solved the problem for us. However, Hanson Bros. agreed to have our original installers come in and fix the floor. What I was most impressed with in the whole move was the helpfulness of Pat in getting our problems solved and getting us the money or personnel we needed to fix our problems. Great customer service is not just getting it right the first time, but treating mistakes or problems as opportunities to solve the problems in a way the customer feels supported. This was the case here, and it made a huge difference in my feeling about your company.
June 28, 2016
June 24, 2016
Dallas, Will, John and Jordan were always pleasant to be around and helpful! The HB Move Management team was awesome, too, and went far beyond the call of duty.
June 23, 2016
Excellent service from all staff but particularly from the crew that moved us from Seattle to Bellingham (Rick, Bobby, William, Aaron). Arrived early, worked hard and were pleasant to work with.
June 23, 2016
The gentlemen that moved my Mom were kind careful and professional. Highly recommend them to ANYONE wanting the best moving company.
June 23, 2016
Everyone I worked with were very professional and accommodating John the scheduler at the Newport Facility is a super star David Albaugh my Relocation Consultant has done an excellent job from the outset. I have a new home in the works and Hansen Bros. will be selected to move me again late this August.
June 22, 2016
Mike R. and Enrique R. and Lane H. all did a great job, we felt in great hands with them, especially since a lot of the furniture is antique and of great value, both monetary but also sentimental value. Thank you!
June 22, 2016
We contracted with you to move us 26 years ago and were very happy. The moving team John, Kevin, and Sonny were THE BEST. They work well together and took exceptional care. Dave, the gentleman that gave us our quote was awesome. Very accurate and a total pro. We have already recommended you to several other folks moving into our new neighborhood. Thank You.
